Service Uptime Guarantee in Website Hosting
All our website hosting packages include a 99.9% service uptime guarantee. We can easily reach that goal by using a groundbreaking cloud hosting platform where every single service (files, e-mails, databases, and so on.) has its own cluster of servers. We do not run everything on just a single web server as most providers do, so we have basically eliminated the downtime of any service and even in peak times we can balance the load between web servers for the very best achievable performance of your sites. If one machine fails, the other ones in the cluster will take over in order to enable uninterrupted functioning of the websites. To protect yourself from infrastructural issues, our hosting server facilities use effective diesel backup generators as well as several independent Internet providers as to ensure that site visitors will be able to reach your sites no matter what. We also have a crew of expert professionals monitoring the web servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
When you obtain a semi-dedicated server plan from us, you'll enjoy a guaranteed 99.9% uptime. Your account will be created on a modern cloud hosting platform with a load-balancing system that virtually gets rid of any kind of downtime. The files, e-mails, stats and databases are all handled by their own sets of web servers, so even if there is a trouble with one server, your websites will not be affected in the slightest. This allows us to provide a far more stable hosting service compared with companies which run everything on a single web server where a problem with a single service can take the entire web server down. To avoid infrastructure problems, our data centers employ various Internet providers and powerful diesel generators, so no matter what happens, the servers will keep functioning with no interruptions and your websites will remain up and running. Any software problems will be addressed immediately by our proficient group of professionals which keep an eye on all web servers 24/7.
Service Uptime Guarantee in VPS Servers
When you buy a Virtual Private Server from our company, we warrant that the physical hosting server your account is set up on will be working a minimum of 99.9% of the time. While we cannot control what you’ll do with the VPS and what you set up on it, we'll make certain that the main web server will work 24/7 without disturbances. Our facilities have redundant Internet providers as well as backup generators to guarantee the uninterrupted work of all machines placed there. If you experience a problem with any virtual server on the physical one, we have a group of experienced professionals to eliminate it in a very timely manner and to to guarantee the other VPS server accounts in that web server won't be affected. We use only new, meticulously tested hardware components for all the web servers in which new virtual accounts are created.
Service Uptime Guarantee in Dedicated Servers
When you get a dedicated server through us, we guarantee that it's going to be working at least 99.9% of the time. In the first place, your web server will be constructed with new and extensively tested hardware components and we will not make any compromises with that. Our data center at the heart of Chicago offers powerful diesel backup generators, so even in the case of an outage your web server will still be operational and with numerous redundant Internet service providers, your web sites will be accessible if there's any connection difficulty. In case of any unpredicted conditions, we've got experienced sysadmins which keep track of all servers at all times and they can respond instantly to eradicate the issue in a very timely manner. Last but not least, our web servers have software and hardware firewalls to stop the undesired traffic in the case of a DDoS attack.