1 hour ticket response
Quick support is our highest objective and that is the reason why we have a team of accomplished support engineers who are ready to offer a prompt solution to any question that you may have. Simply post your support ticket from your Control Panel and we’ll reply within 1 hour at the latest. Actually, we strive hard and aim for a twenty–minute customer support ticket response time.
A Top–Notch Help Desk Service
We’ve got a team of web hosting support engineers who will be happy to reply to all your inquiries every time you are in need of assistance. Most of our technical support staff representatives have lots of years of experience in the website hosting field, so you can constantly rely on rapid and appropriate answers to your problems.
A User–Friendly Help Section
In the Control Panel you’ll find an easy–to–browse Help Center section where you can get quick tips on how you can use our services. You can get the answers to your inquiries in the F.A.Q. database, see more info in the web hosting account management articles or check the step–by–step video tutorials.