Help and Support Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Response Guarantee

  • Our team of techs will try their best to answer to your advice needs within up to 1 hour. If, however, the problem you have come across needs aid from our Administrators’ =Dept,= we will send the ticket to the administrator on shift and will write a note to let you know.

  • Top quality support service

  • Professional Technical Help Service

  • We’ll be working for you 7 days a week to provide information and technical support and also to help you with any problem that you might have while organizing your virtual server. We are able to aid you with all installed in advance software applications, including your Operating System, server admin panel (in accordance with the VPS type) and the Control Panel made entirely by us.

  • Intuitive help center

  • A Descriptive Help Section

  • Each part of the Control Panel that is offered for free with your VPS provides you with an incorporated article base. There’s a variety of descriptive how to articles and a collection of step by step video training materials that illustrate all the regular site maintenance duties. You can easy–access them by clicking on the Help or Video buttons in the right side of each Control Panel section.